ESG & Social Impact

United Trolley Services integrates Environmental, Social and Governance (ESG) principles into its operational framework to support responsible service delivery, risk management and long-term sustainability across retail environments.

ENVIRONMENTAL

Environmental Responsibility

We support more sustainable retail operations by extending the operational lifespan of trolley fleets through structured maintenance, repairs and recoveries. By prioritising repair and asset optimisation over premature replacement, we assist retailers in reducing waste, limiting unnecessary manufacturing demand and lowering the environmental impact associated with fleet attrition.

Our fleet management approach promotes improved asset utilisation, reduced losses and more efficient operational practices across store networks.

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Key Commitments

Repair-first philosophy reduces manufacturing demand

Extended fleet lifespan through preventative maintenance

Reduced waste through recovery services

Efficient operational practices across all sites

United Trolley Services staff member at work

Key Commitments

Responsible employment and workforce participation

Skills development and training investment

Local employment across nine provinces

Inclusive, respectful workplace culture

SOCIAL

Social Impact

We are committed to responsible employment practices, skills development and workforce participation across our national operations. Through targeted training and upskilling initiatives, we support the development of competent, safety-conscious teams capable of delivering consistent, professional service at scale.

Our operations contribute to local employment across multiple regions, supporting economic participation while maintaining high standards of conduct, safety and accountability within the workplace.

GOVERNANCE

Governance & Ethical Practice

We operate under a structured governance framework that prioritises transparency, accountability and compliance. Clear service agreements, defined SLAs and measurable performance standards ensure consistency and reliability across all client engagements.

Strong governance underpins our long-term client relationships and supports ethical business conduct, fair commercial engagement and dependable service delivery across all levels of operation.

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